JT partners with Sky Mobile to protect customers from fraud

JT has partnered with Sky Mobile, voted Uswitch Best Pay Monthly and Best Value Pay Monthly network, to provide additional security for its millions of customers when carrying out financial transactions on their mobile device.

By partnering with JT’s Fraud Protection Services (FPS) Sky Mobile can help UK Banks’ fraud detection systems to query valuable network information, providing an extra level of security to Sky Mobile’s customers against SIM swap fraud. Criminals use SIM swap fraud to gain access to bank accounts by hijacking one time pass codes sent to mobile phones.

Once triggered by the bank, JT’s system, in conjunction with Sky Mobile, can carry out a seamless background check to verify whether the SIM has been swapped on the customer’s phone, a key indicator of potential fraud and prevents criminals from stealing customers’ identities.

By working with mobile and virtual network operators globally, JT’s Fraud Protection Services provides the broadest coverage possible to prevent criminals from stealing customers’ identities. The service is already widely used by banks and businesses throughout the UK and around the world, providing additional security and peace of mind.

Clare Messenger, Head of Fraud Protection Services at JT, said: “SIM Swap Fraud is on the rise around the world and on average a customer loses £2,500 when a successful fraud is carried out. JT’s Fraud Protection Services provide an enhanced level of security when customers are making payments or using other sensitive information. What’s different about JT’s FPS platform is that it takes away the complexity of using multiple arrangements with mobile operators to create a single system to quickly verify transactions. We are delighted that our innovative services have been trusted by a leading brand like Sky Mobile to provide that extra confidence that their customers are protected against this type of fraud.”

Paul Taylor, Managing Director, JT International said: “The pandemic transformed our world in so many ways and one of those was increasing our reliance on using mobile phones to access the internet as part of our everyday lives. Fraudsters saw opportunities to use sophisticated techniques to target system vulnerabilities and we at JT International have been working hard to provide the necessary extra layers of protection to identify and prevent potential fraud.”

Paul Sweeney, Managing Director, Sky Mobile said: “With SIM swap fraud on the rise, it’s important to us that Sky Mobile customers are kept safe, which is why we’ve partnered with JT FPS to provide them with an additional level of protection and peace of mind.”



JT takes its place in the fight against global fraud

JT’s innovative Fraud Protection Services combines data and technology in the fight against fraud and financial crime, saving businesses and their customers millions as fraudsters step up their attempts to breach accounts.

Although stricter online security measures are making it harder for criminals,  the compromise of personal and financial data remains a significant problem for many businesses as they seek to protect their customers from scams.

There has been a worldwide increase in SIM card fraud – an account take over, where control is transferred from a genuine SIM card to one controlled by criminals. To combat this JT International developed a detection service, now widely used by international banks and leading businesses in the UK and around the world,  giving them the ability to automatically check if the identity of the person attempting to make a transaction is genuine.

One bank that’s using JT’s Fraud Protection Service (FPS) says the advanced technology is preventing an estimated loss of $100,000 every time a SIM swap fraud is detected.

By working with mobile network operators around the world, JT’s Fraud Protection Services is preventing criminal gangs from targeting call centres in their attempts to steal customers’ credentials to buy goods, access bank accounts or move and transfer money.

Clare Messenger, Head of Fraud Protection Services at JT, said: “Fraud is on the rise and with people more reliant on digital and mobile phone services, criminal organisations have been quick to exploit certain weaknesses. One such weakness identified as a prime area where account takeovers can occur is within call centres, a facility that is seen in many industries. At JT we have built strong relationships with network operators globally which means we can use our unique Fraud Protection Service to check customer credentials in milli-seconds, giving our customers peace of mind that their customers are swiftly protected without any drop in customer experience – a seamless, yet reassuring service.”

Paul Taylor, Managing Director, JT International said: “JT is well known for creating innovative products and services, and for some years now we have been building up our Fraud Protection Services, becoming the ‘go to’ partner for many leading finance houses and other service providers around the world. Fraud crosses all sectors, using real-time checks can speed up the time it takes to onboard customers, identifying possible problems while fast-tracking those that have passed the checks.  Our services can also be used throughout the lifecycle of a customer, continuing to provide ongoing insight that will help combat fraud.’’



JT teams up with CKH IOD to enable fraud protection services globally

LONDON, [November 11, 2019] – JT has joined forces with CKH Innovations Opportunities Development (CKH IOD), a unit of CK Hutchison’s telecom division, enabling JT to expand its fraud detection services globally for financial institutions.

Building on their already successful commercial relationship in the UK, JT will look to expand its fraud detection service to other 3Group operators in Europe and Asia using CKH IOD’s Global Digital Hub platform, which provides access to 3Group’s affiliate network of mobile operators.

The service has been developed in response to the growing need for financial institutions and digital service providers to verify the identity of customers using matched data and to help ensure that mobile device details supplied in each case have not been compromised.

JT’s impressive reach as a global operator means it will be one of a select group of partners to connect to CKH IOD’s Global Digital Hub platform and offer Know Your Customer (KYC) match services to the market.

Financial institutions will be able to verify data they have been given matches that for a 3Group subscriber to provide the confidence they need on key operational decisions.

JT’s fraud protection service also provides important live background checks to ensure a customer’s device hasn’t been compromised. These checks can assist in preventing SIM-swap fraud and call-divert fraud, two methods increasingly used by criminals globally to gain access to customers’ data.

Tom Noel, Managing Director of JT’s International Division, said: “This partnership is a testament to the quality of services the JT teams have developed and our reputation as a trusted partner for mobile network operators. As a cross-operator, we have been able to provide a service which standardises data from mobile operators so that organisations receive information that provides the confidence they need to make verification decisions. As a team, we are really pleased to be part of this launch, with CKH IOD’s Global Digital Hub.”

Susan Buttsworth, CEO, CKH IOD said: ”Utilising the scale and reach of our Global Digital Hub, we are able to offer our trusted network of partners convenient access to 3Group’s affiliate network of mobile operators. This partnership enables us to give financial institutions higher levels of customer authentication, and ultimately help protect consumers from fraud.”