Consumers face ever more sophisticated online crime, with fraudsters increasingly impersonating bank staff to trick people into handing over their hard-earned savings. Clare Messenger, JT’s Head of Fraud Protection Services, says rich mobile intelligence data is key to banks establishing stronger defences in The Times latest supplement: The Future of Finance.
As the rapid adoption of a digital-first approach continues across every part of the economy, levels of fraud have soared. An increasingly sophisticated ecosystem of organised cybercriminals has led to mounting financial losses and greatly damaged customers’ experience, and more importantly their trust in how data processors and controllers safeguard their personal information.
Leading expert, Clare Messenger, Head of Fraud Protection Services at JT has been invited to lead a discussion panel on fraud prevention and management at this month’s Digital Trust World conference, examining the measures and solutions being taken to protect consumers online. Together with experts from UK Finance, Remote Payment Channels, Vodafone Identity Hub and FICO they will explore what digital trust means and what measurable steps can be taken to improve the trustworthiness of digital technologies through security and responsible technology use.
JT is an industry leader when it comes to customer security. Located in Jersey, Channel Islands one of the world’s premier financial jurisdictions, with years of experience in delivering stability and security for their business partners, JT’s innovative services are empowering clients to align with industry regulations and protect their consumers.
Clare said: “Businesses need to simultaneously combat fraud and provide customers with a seamless digital experience, if not, their trust in us is at stake. More than ever, the global economy is reliant on connectivity, the use of data and innovative digital technologies. But the risks are growing every day as criminals are finding increasingly creative ways to commit fraud to steal people’s identity and money. Simple tasks, such as being able to prove you are who you say you are need to take place in milliseconds to ensure seamless customer experience – as solution providers and custodians of data we must create a secure digital world. It is the basis of building customer confidence in how a company protects their data and personal details.”
Conference organiser Alan Goode, CEO & Chief Analyst, Goode Intelligence, added: “Digital trust means the secure way that businesses and customers carry out transactions and if you think of data as being the life blood of the digital economy, then digital trust is its heart. While the concept of trust has developed over thousands of years of human civilisation, the digital world has only been around for a matter of decades and needs to catch up. This exciting event, which brings together leading technology providers with business decision makers, investors, technology integrators and solution providers such as JT, will examine what the future may hold and how these challenges are being met.”
Taking place on Monday 21st November 2022 in London, Digital Trust World 2022 covers the following interconnected themes and technologies:
- Digital Onboarding (Identity Verification)
- Digital Identity
- Authentication & Privacy
- Fraud Management
For more information on JT, please visit www.jtglobal.com/International
Major success as BlockAPT announces a partnership with JT (Jersey Telecom) to enhance their Mobile Fraud Protection Services.
London, UK – 5 October 2020 – BlockAPT announces a major accomplishment in partnering with JT (Jersey Telecom) the largest telecoms provider in the Channel Islands, with global operations spanning across 7 countries.
JT has successfully built up its Fraud Protection services working with global Mobile Network Operators to provide live network and device checks. These services run alongside JT’s Internet of Things (IoT) business which provides cellular connectivity and remote management of devices worldwide, as well as bulk messaging services, with JT powering over 10 million SIMs globally.
BlockAPT’s platform connects into JT’s existing Mobile Fraud Protection Services and enhances their security infrastructure by providing one central security management platform. It integrates seamlessly into JT’s fraud prevention engine and supports their business security processes adding a high layer of defence against fraud, information theft, denial of service and infiltration.
The BlockAPT platform’s automated and continuous vulnerability assessment functionality has been put in place to detect and alert on critical flaws allowing for proactive incident response handling as soon as high-risk vulnerabilities are detected.
Marco Essomba, Founder & CTO of BlockAPT said: “Over the last 5 years we have seen SIM SWAP fraud generally rocket by over 400%. We are delighted and proud to work in partnership with JT using our unique Monitor, Manage, Automate and Respond (MMAR) framework with a defence-in-depth technical approach. We continue to provide added value to JT and its customers by blocking fraudsters from persistent and future attacks”.
Barna Kutvolgyi, Managing Director, JT International said: ‘’Smartphones have evolved from being a convenience to an essential part of everyday life. And each of these phones provides an access point into the sensitive areas of a person’s life causing SIM swapping to soar. At JT we believe Mobile network providers must play their part to help mitigate the risks of SIM Swap. By working with BlockAPT, we’ve strengthened our existing portfolio of services, enabling us to provide next-generation fraud protection services and the highest level of mobile security for our customers, delivering a complete, reliable and fully managed solution”.
BlockAPT protects customers’ digital assets by unifying operational technologies against advanced persistent threats. It brings together automated threat intelligence, vulnerability management, device management and incident response management under one platform to help businesses’ Monitor, Manage, Automate and Respond (MMAR) to cyberthreats proactively and in a preventative manner.
Created by Founder and CTO, Marco Essomba, the advanced platform offers deep integration throughout multiple layers of security. The BlockAPT platform can be deployed within hours, in the cloud or on premise, as a single pane of glass solution working seamlessly and intelligently in the background to safeguard businesses digital environments.
BlockAPT is headquartered in London, UK. For more information please visit: https://www.blockapt.com/
Tel: +44 (0) 7951 650855
JT has won a top award at the Messaging and SMS World 2019 Awards in recognition of its JT Navigate product, providing the communications industry with a solution to deal with the challenges of mobile number portability.
The JT Navigate solution, winner of the ‘Best Messaging API Award’, is a suite of easy-to-integrate APIs providing customers with secure access to ‘real-time’ routing information for SMS delivery.
The solution reduces the time it takes to retrieve crucial data by acting as a central access point, and providing a highly secure environment for operators to use.
Access to the operator’s subscriber information delivers fast integration into existing workflows and decision-making tools, providing accurate data, ensuring high-conversion success and business efficiencies for clients.
Since launch in 2017, JT Navigate has processed more than 13 billion ‘lookup’ requests (at a rate of 5,000 per second) and has grown by 39%.
The awards were held in London, on Tuesday 3 December 2019. Tom Noel, Managing Director, JT International, said:
“We are delighted to have won this top global award, it’s testament to the hard work and dedication of all the team at JT.
“Whilst we’re based in the British Channel Islands, our global operator and network agreements enable us to secure partnerships across the world. This means we can provide reliable, innovative solutions that allow our customers to stay well ahead of the game.
“The biggest challenge for communications platforms, and marketers, is ensuring that information on their clients is current, and that it is properly safeguarded.
“JT enables just that, providing services both to the ‘supply,’ and ‘demand’ sides of the market. The software enables communication platforms to deliver global SMS at scale, whilst also providing a revenue stream for other operators and MNP providers, differentiating it from other solutions on the market.”
JT International, a division of the JT Group headquartered in Jersey, Channel Islands, is partnering with mobile network operators across Australia to help businesses identify and prevent fraudulent activity. JT’s Fraud Protection Services (FPS) platform has the ability to access rich network data in real time, to help businesses identify and prevent fraudulent activity.
The Australian Telecoms industry (Comms Alliance and all the leading Australian Mobile Network Operators) have selected and implemented the JT FPS solution to identify SIM Swap activity. JT’s FPS was chosen as the only real time solution which could identify SIM Swap fraud across all Australian operator networks.
Implemented with a leading bank in Australia, the network data provided by the JT FPS solution has already proven to be highly effective in protecting their clients against account takeover fraud.
By working with mobile and virtual network operators worldwide, JT’s Fraud Protection Services provide the broadest global coverage possible to help prevent account takeover fraud. The service is widely used by banks, financial institutions and payment solution providers throughout the UK and around the world, providing additional security to mitigate risk; and is now available to all business sectors in Australia.
The risk of compromising personal and financial data remains a major challenge for many businesses as they seek to protect their customers from scams, despite stricter online security measures. In addition to rich data sources, JT provides an SMS firewall solution that protects consumers against smishing attacks. In conjunction with its Mobile Network Operator partners around the world, JT provides secure connectivity for mobile communication channels and authentication processes that validate transactions.
Clare Messenger, Head of Fraud Protection Services at JT, said: “Account take over by criminals is a significant problem. Mobile Network Operators (MNOs) have the ability to provide rich information that in turn helps businesses determine if a customer’s account has been compromised. Working on behalf of MNOs, JT has developed a platform that provides them with real time data, crucial to preventing scams such as Sim Swap Fraud. I’m delighted that our launch in Australia has been so successful.’’
JT has partnered with Sky Mobile, voted Uswitch Best Pay Monthly and Best Value Pay Monthly network, to provide additional security for its millions of customers when carrying out financial transactions on their mobile device.
By partnering with JT’s Fraud Protection Services (FPS) Sky Mobile can help UK Banks’ fraud detection systems to query valuable network information, providing an extra level of security to Sky Mobile’s customers against SIM swap fraud. Criminals use SIM swap fraud to gain access to bank accounts by hijacking one time pass codes sent to mobile phones.
Once triggered by the bank, JT’s system, in conjunction with Sky Mobile, can carry out a seamless background check to verify whether the SIM has been swapped on the customer’s phone, a key indicator of potential fraud and prevents criminals from stealing customers’ identities.
By working with mobile and virtual network operators globally, JT’s Fraud Protection Services provides the broadest coverage possible to prevent criminals from stealing customers’ identities. The service is already widely used by banks and businesses throughout the UK and around the world, providing additional security and peace of mind.
Clare Messenger, Head of Fraud Protection Services at JT, said: “SIM Swap Fraud is on the rise around the world and on average a customer loses £2,500 when a successful fraud is carried out. JT’s Fraud Protection Services provide an enhanced level of security when customers are making payments or using other sensitive information. What’s different about JT’s FPS platform is that it takes away the complexity of using multiple arrangements with mobile operators to create a single system to quickly verify transactions. We are delighted that our innovative services have been trusted by a leading brand like Sky Mobile to provide that extra confidence that their customers are protected against this type of fraud.”
Paul Taylor, Managing Director, JT International said: “The pandemic transformed our world in so many ways and one of those was increasing our reliance on using mobile phones to access the internet as part of our everyday lives. Fraudsters saw opportunities to use sophisticated techniques to target system vulnerabilities and we at JT International have been working hard to provide the necessary extra layers of protection to identify and prevent potential fraud.”
Paul Sweeney, Managing Director, Sky Mobile said: “With SIM swap fraud on the rise, it’s important to us that Sky Mobile customers are kept safe, which is why we’ve partnered with JT FPS to provide them with an additional level of protection and peace of mind.”
JT’s innovative Fraud Protection Services combines data and technology in the fight against fraud and financial crime, saving businesses and their customers millions as fraudsters step up their attempts to breach accounts.
Although stricter online security measures are making it harder for criminals, the compromise of personal and financial data remains a significant problem for many businesses as they seek to protect their customers from scams.
There has been a worldwide increase in SIM card fraud – an account take over, where control is transferred from a genuine SIM card to one controlled by criminals. To combat this JT International developed a detection service, now widely used by international banks and leading businesses in the UK and around the world, giving them the ability to automatically check if the identity of the person attempting to make a transaction is genuine.
One bank that’s using JT’s Fraud Protection Service (FPS) says the advanced technology is preventing an estimated loss of $100,000 every time a SIM swap fraud is detected.
By working with mobile network operators around the world, JT’s Fraud Protection Services is preventing criminal gangs from targeting call centres in their attempts to steal customers’ credentials to buy goods, access bank accounts or move and transfer money.
Clare Messenger, Head of Fraud Protection Services at JT, said: “Fraud is on the rise and with people more reliant on digital and mobile phone services, criminal organisations have been quick to exploit certain weaknesses. One such weakness identified as a prime area where account takeovers can occur is within call centres, a facility that is seen in many industries. At JT we have built strong relationships with network operators globally which means we can use our unique Fraud Protection Service to check customer credentials in milli-seconds, giving our customers peace of mind that their customers are swiftly protected without any drop in customer experience – a seamless, yet reassuring service.”
Paul Taylor, Managing Director, JT International said: “JT is well known for creating innovative products and services, and for some years now we have been building up our Fraud Protection Services, becoming the ‘go to’ partner for many leading finance houses and other service providers around the world. Fraud crosses all sectors, using real-time checks can speed up the time it takes to onboard customers, identifying possible problems while fast-tracking those that have passed the checks. Our services can also be used throughout the lifecycle of a customer, continuing to provide ongoing insight that will help combat fraud.’’
LONDON, [November 11, 2019] – JT has joined forces with CKH Innovations Opportunities Development (CKH IOD), a unit of CK Hutchison’s telecom division, enabling JT to expand its fraud detection services globally for financial institutions.
Building on their already successful commercial relationship in the UK, JT will look to expand its fraud detection service to other 3Group operators in Europe and Asia using CKH IOD’s Global Digital Hub platform, which provides access to 3Group’s affiliate network of mobile operators.
The service has been developed in response to the growing need for financial institutions and digital service providers to verify the identity of customers using matched data and to help ensure that mobile device details supplied in each case have not been compromised.
JT’s impressive reach as a global operator means it will be one of a select group of partners to connect to CKH IOD’s Global Digital Hub platform and offer Know Your Customer (KYC) match services to the market.
Financial institutions will be able to verify data they have been given matches that for a 3Group subscriber to provide the confidence they need on key operational decisions.
JT’s fraud protection service also provides important live background checks to ensure a customer’s device hasn’t been compromised. These checks can assist in preventing SIM-swap fraud and call-divert fraud, two methods increasingly used by criminals globally to gain access to customers’ data.
Tom Noel, Managing Director of JT’s International Division, said: “This partnership is a testament to the quality of services the JT teams have developed and our reputation as a trusted partner for mobile network operators. As a cross-operator, we have been able to provide a service which standardises data from mobile operators so that organisations receive information that provides the confidence they need to make verification decisions. As a team, we are really pleased to be part of this launch, with CKH IOD’s Global Digital Hub.”
Susan Buttsworth, CEO, CKH IOD said: ”Utilising the scale and reach of our Global Digital Hub, we are able to offer our trusted network of partners convenient access to 3Group’s affiliate network of mobile operators. This partnership enables us to give financial institutions higher levels of customer authentication, and ultimately help protect consumers from fraud.”